Shipping Policy

Effective Date: April 1, 2021

At Lead Catalog, we specialize in providing digital services, including lead generation, ad campaign management, website development, and other online marketing solutions. As our services are delivered digitally, this Shipping Policy outlines how our deliverables are processed and shared with clients.

1. Delivery Methods

Lead Catalog provides all services and deliverables digitally. This includes:

• Lead Generation Services:

• Leads will be delivered via email, CRM tools, or other pre-agreed digital platforms.

• Ad Campaigns and Reports:

• Campaign setup details, performance reports, and analytics will be shared via email or file-sharing services.

• Website Development and Email Accounts:

• Login credentials and files for websites or email accounts will be securely shared via email or designated client platforms.

• Creative Assets (e.g., Ads, Banners):

• Creative materials will be sent in digital formats (e.g., JPEG, PNG, PDF) via email or cloud storage services.

2. Delivery Timeline

• Lead Generation Campaigns:

• Campaigns are launched within 7–10 business days after all required client information is received and approved.

• Lead delivery occurs throughout the campaign duration, as specified in the client agreement.

• Custom Ad Creation or Website Development:

• Delivery timelines will be communicated during project discussions and may vary based on the complexity of the project.

• Reports and Updates:

• Weekly or monthly performance reports will be delivered on a pre-agreed schedule.

3. Client Responsibilities

To ensure smooth delivery of services, clients are required to:

• Provide accurate and complete information needed for service setup.

• Regularly check their email and agreed-upon communication platforms for updates or deliverables.

• Approve drafts or designs promptly to avoid delays in delivery.

4. Non-Delivery Situations

Lead Catalog will not be held responsible for non-delivery of services or delays caused by:

• Inaccurate or incomplete information provided by the client.

• Client’s failure to respond to emails or approve necessary steps.

• Platform outages or third-party disruptions (e.g., Facebook, Google).

5. Confirmation of Delivery

• All deliverables will be confirmed via email.

• For lead generation, clients will receive regular updates to track progress.

• For website development or ad campaigns, clients will receive final reports or login credentials, which must be acknowledged as received.

6. Refunds and Cancellations Related to Delivery

For any issues related to the delivery of services, please refer to our Refund and Cancellation Policy.

7. Exceptional Circumstances

If unexpected issues arise (e.g., technical errors), Lead Catalog will work with the client to resolve the situation promptly. Adjustments to timelines or alternative solutions will be discussed and agreed upon as needed.

8. Contact Information for Delivery Issues

If you experience any issues with the delivery of our services or have questions about your order, please contact us:

• Email: delivery@leadcatalog.net

• Phone: +91 9491819408

• Address: Rani Peta 3rd Street, Gudur, Andhra Pradesh, 524101, India

Please include your service details and a description of the issue in your inquiry for faster resolution.

9. Policy Updates

Lead Catalog reserves the right to update this Shipping Policy at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.